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This section contains information on the organization, activities, and accomplishments of the Oracle Usability Advisory Board. This collaborative group of customers convened in 2008 to bring the usability of enterprise software to a new level. The board is chaired by Anna Wichansky and co-chaired by Alisa Hamai.
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| The Next Level of Usability in Enterprise Software: 8 Improvements Customers Want |
| By Anna M. Wichansky |
Apr. 23, 2009 |
On March 30-31, 2009, we celebrated the first anniversary of founding the Oracle Usability Advisory Board by having a strategic meeting in the Oracle Conference Center in Redwood Shores. One year of active participation by our very best customers yielded many examples of sharing and trust at the behest of improving user experiences… |
 Full blog |
| Customer Working Groups Organized
for Usability |
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By Anna M. Wichansky |
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Based on the issues that founding members articulated in the board’s first meeting on March 28, 2008, the Oracle Usability Advisory Board currently supports three working groups. Board members organized themselves into the groups following presentation of the major enterprise… |
| Full article |
| Oracle Hears Customers' Top Issues with Software |
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By Anna M. Wichansky |
May 31, 2008 |
Customers shared their top usability issues about enterprise software at a recent powwow in Oracle’s Conference Center in Redwood Shores, Calif. The occasion was the March 28, 2008, kick-off meeting of the Oracle Usability Advisory Board, a new opportunity for collaboration between… |
| Full article |
| Getting Internet Usability to the Next Level: Oracle Usability Advisory Board |
| By Anna M. Wichansky |
Mar. 1, 2008 |
In every endeavor, there are issues that persist regardless of our best singular efforts to resolve them. So it goes with usability. In my 13 years as Usability Manager and Senior Director of Advanced User Interfaces at Oracle, I have tackled and conquered many a usability problem. These ranged from designing icons for abstract database… |
| Full blog |
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Meetings
- 6th Board Meeting (Las Vegas): December 2009
- 5th Board Meeting (Reston): June 2009
- 4th Board Meeting (HQ): March 2009
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Events
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Anna Wichansky
Chair, OUAB |
The Usability Advisory Board has been formed to identify and address enterprise software usability issues in current and future products. This working group approaches usability topics on a macro level to determine and influence industry trends. They may review and provide feedback on future technologies and products, share best practices, and develop use cases, industry guidelines, standards, and requirements. The ultimate goal is to bring enterprise software usability to a whole new level through industry, government, and university collaboration.
The Usability Board consists of Oracle’s most involved customers, who are willing to work on joint usability projects in concert with Oracle’s User Experience groups. Members are typically C-level executives or senior managers with direct accountability within their organizations for user effectiveness, efficiency, and satisfaction with enterprise software. Industry, government, and university customers may participate. In addition, select independent consultants under non-disclosure agreements with Oracle may be asked to advise and educate the Board on an as-needed basis.
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Alisa Hamai
Co-Chair, OUAB |
To ensure the success of this effort, we request participants to: sign the Customer Participation Confidentiality Agreement (CPCA); attend 3 working meetings per year; perform necessary pre- and post-meeting assignments which typically involve some data collection in their organizations; contribute actively during working meetings and online conferences; communicate with and support Oracle usability executives and senior staff driving action items; and allow Oracle access to users in their organizations for usability studies which will advance the goals of the group. Meetings rotate between East Coast, West Coast, and Midwest U.S. locations. Meetings are typically 1-2 days long depending on the agenda. Agendas consist of: presentations by customer board members and Oracle executives on topical themes such as collaborative work, productivity, and mobile applications; reports and presentations by customers on best practices and usability issues; demonstrations of new user experience technology, features, and functions; data collection with customers; working group meetings; training workshops; and professional networking events.
Further information on the Usability Advisory Board may be obtained through Anna Wichansky, Chair and Alisa Hamai, Co-chair. |
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Trends in Data Visualization Software for Business User
(DM Review, Philip Russom, 5/00)
Information Visualization for Business - Past and Future (DM Review, Richard Brath, Michael Peters, 1/05)
Collaboration: The $588 Billion Problem (CIO Insight, Clint Boulton, 1/03/08)
The consumer is boss (Fortune Magazine, A.G. Lafley and Ram Charan, 3/10/08)
The psychology of security (Communications of the ACM, Ryan West, 08)
Banking Firm HSBC Considering iPhone? More iPhone Sales Estimates (MacRumors.com, Arnold Kim, 8/13/08 )
SMBs excel in workforce collaboration (SMB Human Resources, Jayson Saba, 8/05/08) |
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